Education Expo
Your one-stop shop for all things multifamily education!
Wednesday, August 23, 2023
8:00 AM - 2:30 PM (EDT)
Innisbrook Golf Resort (Edinburgh Hall)
36750 US Highway 19 North Palm Harbor, FL 34684-1239 United States
Category: Education
Presented by
Agenda
| August 23 | |
| 7:45 AM - 8:45 AM | Registration, Continental Breakfast, & Supplier Showcase |
| 9:00 AM - 10:55 AM |
Maintenance Morning
You spoke - we listened! This 2 hour session is designed just for your maintenance team! We will be diving into topics like: fair housing for maintenance, HVAC changes (phase out of R410-a), how to deal with difficult residents, mold, mildew and more! (Located in Edinburgh 3-4) |
| 9:00 AM - 10:00 AM |
Opening Session: Catch ‘Em and Keep ‘Em: Hiring, Retaining, and Inspiring High Performing Teams
As the apartment industry continues to struggle to find enough employees to fully staff our teams, wise leaders are focusing on employee retention. What does it take to create a workplace where associates feel valued, appreciated, and empowered to do good work every day—and where they want to stick around? Join Kara Rice for a data-driven discussion about what rental housing employees say, in their own words, makes a satisfying workplace and boss. |
| 10:15 AM - 10:55 AM |
Breakout A: Use of Video in Multifamily Marketing
Andrew Hudson, American Landmark & Kristi Fickert, Realync (Located in Edinburgh 5-6) |
| 10:15 AM - 10:55 AM |
Breakout A: Your Personal Brand & Development
Chelsea Kneeland, J Turner Research (Located in Edinburgh 10-11) |
| 10:15 AM - 10:55 AM |
Breakout A: Legal Challenges Chat
Harry Heist, Law Offices of Heist, Weisse, Wolk, P.A. (Located in Edinburgh 7-8-9) |
| 11:10 AM - 12:45 PM |
Property Management Executive Forum
This invitation-only roundtable forum is designed specifically for our c-suite executives. We will break down: market forecasts, insurance woes, combating fraud, and so much more! All corporate-level employees are welcome to attend this discussion presented by Jordan Brooks, ALN Apartment Data and Harry Heist, Law Offices of Heist, Weisse & Wolk, P.A. (Located in Edinburgh 3-4) |
| 11:10 AM - 11:50 AM |
Breakout B: Using Emotional Intelligence to Lead Teams
Russ Webb, Bay Area Apartment Association (Located in Edinburgh 5-6) |
| 11:10 AM - 11:50 AM |
Breakout B: Boosting Your Interviewing Skills When Hiring
Darrin Rohr, President & CEO, HH Staffing (Located in Edinburgh 10-11) |
| 11:10 AM - 11:50 AM |
Breakout B: Last Minute Budget Pitfalls
Jimmy Chestnut, RPM Living (Located in Edinburgh 7-8-9) |
| 12:05 PM - 12:45 PM |
Breakout C: How to Begin with DEI in Your Workplace (Panel)
Moderator: Jay Thompson, Grace Hill. Panelists: Amber Welch, Pegasus Residential, Nicole Johns, Southern Roofing, Lee Villareal, Asset Living (Located in Edinburgh 5-6) |
| 12:05 PM - 12:45 PM |
Breakout C: Bringing Maintenance & Office Teams Together
John Sons, Burlington Capital (Located in Edinburgh 10-11) |
| 12:05 PM - 12:45 PM |
Breakout C: Thinking like a Consumer
Jessica Dinin, Wood Partners (Located in Edinburgh 7-8-9) |
| 12:45 PM - 1:15 PM |
Supplier Showcase & Raffle Drawings!
(Located in Edinburgh Foyer/Hallways) |
| 1:20 PM - 2:30 PM |
Closing Session & Lunch: Revving up the Resident Experience!
Our industry is all about the transaction. WHY!?! We want to make it experiential to attract and retain residents. But transactions produce zero emotional connection. Join Desiree Starr to learn best practices to REVV UP the resident experience! (Located in Edinburgh Ballroom) |
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